Welcome to our new website!
Below please find a variety of resources to support families with access to technology from home. Each tab will have useful tips as well as links to supporting documents about the various software and programs used at TVDSB.
If you do not find a solution to your issue below, for most software/platform concerns your student’s teacher should be your first point of contact.
The SIS identity for each student can be found in the following locations:
Connecting a TVDSB device to a home wi-fi network
Complete the online help form available on the login page.
Contact your school directly by phone or email to have your email address added to the Student Information System.
Complete the online help form available on the login page.
Click on the “I have forgotten my password” link on the login page. Enter your email address. You will be sent an email with instructions to reset your password.
All TVDSB students have a G Suite for Education account that ends in @gotvdsb.ca. This account gives access to many G Suite tools and apps, including Google Drive and Google Classroom.
To log in:
Open the Chrome browser on your device and go to www.google.com
Click on ‘Sign In’ in the top right-hand corner.
Sign into your Google account using your GOTVDSB email address (username@gotvdsb.ca) NOTE: If you do not know your GoTVDSB.ca account, please contact your teacher.
G Suite apps and tools, such as Google Drive and Google Classroom, can be accessed in the 9-dot app menu at the top right of www.google.com.
Please submit an Online Service Request Form or call 519-452-2005. Please provide our staff with as much information as possible to assist us in responding to your query as quickly as possible.
For more information, we have created the following step-by-step guides:
English - Google Classroom Support Document for Parents and Guardians
Arabic - Google Classroom Support Document for Parents and Guardians
Chinese - Google Classroom Support Document for Parents and Guardians
Korean - Google Classroom Support Document for Parents and Guardians
Spanish - Google Classroom Support Document for Parents and Guardians
Navigate to www.tvdsb.ca/schoolmessenger, click ‘Sign Up’
Register using the email address that has been provided to your school. You will then receive an email with instructions to access your account.
Once set up is complete, you can then add the app to your smartphone and login or continue to use the website.
Please navigate to http://www.tvdsb.ca/brightspace and select the Staff/Student login option. Please note that this site works best when using the chrome browser.
Students will sign into the platform using their GOTVDSB accounts. Note that during the learn at home phase we recognize that it is preferable for parents of some of our younger learners to sign in on their behalf using the student’s credentials. Student username and password information can be found above under the Google Account (GOTVDSB) heading.
Courses can be accessed by clicking on the Course Selector (9-dot menu) icon at the top right of the TVDSB Brightspace Landing page and selecting the appropriate course. This will allow you access to learning activities and instructions being posted as well as any feedback and assessment provided on work that has been submitted.
The Brightspace Portfolio App is an additional tool that supports that capture and documentation of artifacts of learning from a device in the form of a picture, video and/or audio recording or written reflection.
For more detailed information on using Brightspace with your child, we have created the following guides:
English - Brightspace Support Document for Parents and Guardians
Accessing the Virtual Library Learning Commons (VLLC)
You can access the TVDSB’s Virtual Learning Commons at www.tvdsb.ca/VLLC. This is like an online version of each school’s Library Learning Commons. Students will find resources on a variety of topics, including researching, maker spaces and collaboration. The VLLC also contains links to a variety of online databases that students can access for free.
How do I get access to a TVDSB device (chromebook, tablet) to do my school work?
These directions are for TVDSB students that don’t have internet access and or a device that they can use for virtual learning.
Please inform your student’s school by email or phone and include the necessary information below:
Using Microsoft Teams for Virtual Meetings
At Thames Valley, we often use Microsoft Teams to host our online meetings. Step-by-step information on how to use Microsoft Teams can be found here: Join a Teams Meeting.
You can reach a member of our technical support team by calling 519-452-2005 or submitting an Online Service Request Form. Please provide our staff with as much information as possible to assist us in responding to your query as quickly as possible. Information that will help us to support you:
Sessions on Brightspace and Google Classroom are available for parents and guardians looking to gain a deeper understanding of the software their children will be using for Full Remote Learning and learning at home.
