Record and Transcript Requests

We will process requests for certified copies of transcripts and diplomas of students who previously attended a Thames Valley secondary school or adult learning centre.

Disclaimer:  Please note that due to the Canada Post strike we are not able to guarantee the delivery time of any requested documents. 

Current Thames Valley students

If you are a current student or parent/guardian of a current  student please contact your school. 

Former Thames Valley students

If you are a former student and want to order certified copies of transcripts or diplomas complete the Online Transcript/Diploma Request Form.

Note:  If you are having issues with this form please use the Google Chrome browser.  

Former students may also order their transcript or diploma in-person at the Records Centre, located at 951 Leathorne Street, London. 

Open Monday to Friday, 8:30 a.m.- 4:00 p.m. (Closed Statutory Holidays).

The Records Centre will be closed from Monday, December 24th, 2018 til Tuesday, January 1, 2019.  Normal business hours will resume on Wednesday, January 2, 2019.  We apologize for the inconvenience and wish everyone Happy Holidays.

If you are a former student and are applying online to an Ontario university or college, the fastest way to receive your transcript is to order it through the Ontario University Application Centre (OUAC) or Ontario College Application Service (OCAS).

If you left school prior to 2002 you will not have an Ontario Education Number (OEN). Enter 9 zeroes in the OEN if you do not have an assigned number.

If you graduated this year and completed credits during summer school, those marks/credits will be electronically transmitted from your home school to OCAS and OUAC after mid-August.

You will be able to track on-line status of your application and transcript request through your OUAC/OCAS account.

Requests for other student records

Submit a Student Record Request Form if you need student records and/or a letter of attestation for the following purposes:

  • Proof of English instruction while in school (to permit a student to attend English school in Quebec);
  • Proof of school attendance (for citizenship or pension purposes);
  • Proof of a learning disability (e.g. psychological and /or speech and language assessments).

Requests from Third Parties on behalf of former students

If you are requesting student records on behalf a former student of the Thames Valley Board, you must submit a signed Student Consent Form, along with the Student Record Request Form.

Processing Fees and Times

Transcripts - Fee $15.00. Generally issued within two to three business days (plus mailing time) after request and payment received. Transcripts provide proof of graduation, as well as a list of all courses and marks received.

Diplomas - Fee $25.00. Issued within 15 to 20 business days (plus mailing time) after request and payment received.

Important information

We cannot process a transcript request if the last secondary school or adult learning centre you attended was not with the Thames Valley District School Board.

We cannot release any student information over the phone.

Student records are confidential. If the student is over 18 years of age, records can only be issued with written student consent.

Any discrepancies in courses or marks must be resolved by your home school. The Records Centre will not change information on transcripts.

The Records Centre will not print report cards. Contact your home school regarding these documents.

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