School Messenger Step by Step Guide

SchoolMessenger 


The SchoolMessenger app is a communication tool designed to help parents, students, and school staff stay connected with their school or district. Here are some key features:
  • Unified Messaging: Access messages sent from the school or district in one place.
  • Attendance Management: Report student absences or provide explanations through the app.
  • Customizable Notifications: Adjust notification settings to receive updates in your preferred format.
The app is available for both Apple and Android devices, as well as a web-based application.

1. How to use school Messenger (Website)

2. How to use school Messenger (Mobile)

How to use School Messenger (Website) 

Note: The video has embedded English subtitles. To have the subtitles in a different language, please follow the instructions at YouTube Help.


Create a new account
 

To start, you’ll need to create a School Messenger account

1. Go to http://go.schoolmessenger.ca 
2. Click on the Sign-up button in the top right-hand corner of the screen 

A screenshot of the school messenger login screen

3. You’ll be asked for an email and password. Use whatever email your school uses to get in touch with you. If you want to use a different one, contact your school and update your email address.  
4. Next, create a new password. Ideally, this password is one you can easily remember, and follows guidelines listed on the site.  


A screenshot of the school messenger sign up form

5. Click the Sign-up button. You’ll get an email, which includes an activation link.
6. When the email arrives, click the activation link; now you can log into your School Messenger account.  


Log in to School
Messenger
 

1. Go back to http://go.schoolmessenger.ca 
2. Click Log in in the top-right-hand corner of the screen 
3. Enter your email address and password and click the Log in 

A screenshot of a login pageDescription automatically generated 


Y
our account Home page
 

1. The School Messenger Home Page is the first screen you see
2. Here you’ll find all School Messenger messages, announcements and notifications
3. Choose what messages you want to see on this page – all messages, unread messages or general messages.   

A screenshot of school messenger messages  


Attendance
 

1. If you get an unexplained absence notification, or you want to report an absence, click Attendance from the menu in the top left-hand corner of your home page.  

A screenshot of school messenger dashboard in the left navigation 

2. This pulls up a calendar with all reported and unexplained absences for children associated with this account.
3. You can filter records by selecting one of the kids from the top bar 

 

 a screenshot of the student absences section of the school messenger dashboard

Report an absence by clicking the Report an Absence button in the top-right hand corner. Complete the form and hit Send.
 
 

A screenshot of reporting abuse section of the school messenger app 


School Messenger groups
 

1. School Messenger offers a Groups option, which lets you receive messages and information if your children are enrolled in a school group activity.
2. You’re automatically added to these groups if your child is enrolled in themAnd you can join them, too, if you have a code for that specific group.  

 

A screenshot of the school messenger dashboard

3. To join a group, click the Join Group button from the drop-down menu on the left-hand side. Then, click the Join Group icon in the top right-hand corner of the screen.
4. A page will pop up asking you to enter a group access code.
5. If you don’t have a group access code, get in touch with your school.  

 

A screenshot of a join group window 

 

Update contacts and student information 

1. Click on the drop-down menu on the left-hand side of the page to access the Contacts page 
2. Use this page to update contact information for yourself or your children
3. If one of your children is not linked to your account, please reach out to the school. 



How to use School Messenger (Mobile App)
 

      

Note: The video has embedded English subtitles. To have the subtitles in a different language, please follow the instructions in the YouTube Help resource for IPhone/IPad or YouTube Help for Android.

 

Download the School Messenger app

Download the School Messenger app from the app store of whatever device you use (Apple App Store or Google Play)

school messenger on app store 

Create your account

1. When you’ve finished downloading School Messenger, open it. You’ll be given two options: sign up or log in. Click Sign up.
2. You’ll be asked for an email and password. Use whatever email your school uses to get in touch with you. If you want to use a different one, contact your school and update your email address.
3. Next, create a new password. Ideally, this password is one you can easily remember, and follows guidelines listed on the site.

 

1. Click the Sign-up button to submit your information. You’ll get an email, which includes an activation link.
2. When the email arrives, click the activation link; now you can log into your School Messenger account.

 

Log in to your account

1. Go back to the School Messenger app
2. Click the Log in button
3. Enter your email address and password and click the Log in

 

 

Your account Home page

1. The School Messenger Home Page is the first screen you see
2. Here you’ll find all School Messenger messages, announcements and notifications
3. By tapping the three dashes icon in the top right-hand corner, you can choose what messages you want to see on this page – all messages, unread messages or general messages.

 

 

Attendance

If you get an unexplained absence notification, or you want to report an absence, click Attendance from the menu in the top left-hand corner of your home page.

This pulls up a calendar with all reported and unexplained absences for children associated with this account.

 

You can filter records by selecting one of the kids from the top bar.

Report an absence by clicking the Report an Absence button in the top-right hand corner. Complete the form and hit Send.

 

 

School Messenger groups

1. School Messenger offers a Groups option, which lets you receive messages and information if your children are enrolled in a school group activity.

2. You’re automatically added to these groups if your child is enrolled in them.  And you can join them, too, if you have a code for that specific group.

 

1. To join a group, click the Join Group button from the drop-down menu on the left-hand side. Then, click the Join Group icon in the top right-hand corner of the screen.

2. A page will pop up asking you to enter a group access code.

 

3. If you don’t have a group access code, get in touch with your school.

Update contacts and student information

1. Click on the drop-down menu on the left-hand side of the page to access the Contacts page
2. Use this page to update contact information for yourself or your children
3. If one of your children is not linked to your account, please reach out to the school.

Contact Us