Personal Support Worker

The Personal Support Worker certificate program running from September 1, 2023 to January 30, 2024 is full.

Starting September 6, 2023 we will begin accepting applications for students wishing to register for the Personal Support Worker certificate program that runs from February 1, 2024 to June 26, 2024.
Please email for more information.

The Personal Support Worker, or PSW, is a caregiver who works under the direction of a supervisor (e.g.  Registered Nurse or Registered Practical Nurse) and may be employed in long-term care homes, private residences or community-based settings.

Personal Support Workers (PSW) strive to promote well-being and independence among the individuals or families they support who require assistance with personal care needs. Clients may include seniors and individuals of any age who are mentally or physically challenged.

Typically, you can earn $20 to $25/hour as a certified PSW. If your schedule is flexible, employment is guaranteed. We have an 90% employment rate for our students.

Program Information

The Personal Support Worker Program is a cooperative education program which includes 330 hours of classroom theory and lab instruction followed by 330 hours of on-the-job training in agencies that employ Personal Support Workers.

The on-the-job training involves clinical placement  work experience in a long-term care home. Following the clinical placement, a community placement involves work experience in an assisted living facility, independent living facility, group home, adult day program, hospice, respite care facility for children, community health agency, or a school.

Candidates are eligible to earn six senior credits toward an Ontario Secondary School Diploma as well as successful students are certified as a qualified Personal Support Worker.

Admission Requirements and Entrance Criteria
  • Be 18 years or older

  • Recommended:  
    • Grade 9 Math

    • Grade 9 Science (applied or academic level)

  • English

    • A minimum of Grade 11 English (college or university level)

    • For ESL students we recommend Benchmark 7 in all areas (reading, writing, listening and speaking) and Grade 11 English.  Proficiency may be reviewed based on prior education

  • Complete a brief personal interview with the Department Head or a PSW teacher

  • Provide at least two reference forms from a past employer, supervisor, volunteer coordinator, or former teacher (these forms are provided with the application)

  • Show proof of Canadian citizenship/immigration status in the form of a Birth Certificate, Passport, Citizenship card or Immigration Papers

  • Students are responsible for their own transportation to and from clinical and community placements

  • Have a fitness level necessary to complete assigned duties (lifting is required).
  • A complete Medical Review Record must be signed by your Family Physician or Nurse Practitioner and submitted by the due date specified. The Medical Review Record form will be provided with the application.
  • A clear Police Vulnerable Sector Check which is less than one month old
  • In addition to the above, you must possess the following personal attributes:

    • Emotional maturity
    • A sincere interest in helping others
    • A sense of responsibility, reliability, and integrity
    • The ability to work cooperatively under the direction of other health care workers


Email us at to begin the registration process. Please include a copy of your transcript or educational documents with your request. We will contact you to determine next steps.


Interviews will be scheduled after full registration package has been received.

Frequently Asked Questions
Registration Questions
How can I obtain a copy of my transcript to apply for the PSW Program?
  • If you are a current or recent student of G.A. Wheable: Contact Student Services to obtain a copy of your transcript.
  • If you attended a secondary school within TVDSB: Contact the Records Centre at 
  • If you attended secondary school outside of TVDSB: Contact your previous school, or school board, for your transcript.
 Can I transfer from another PSW program to Wheable and just take the co-op portion? 
No. To qualify for our program's clinical and community co-op placements, you need a reference from our teachers, based on their observation of your skills when you are attending our theory and lab classes.

 Models of Learning Questions

 Is the PSW Program online or in-person? 
 The in-class portion is majority in-person at our G.A. Wheable Centre in London, Ontario, with one day per week (Friday) online.
  Can I take the classes in the evening, or on weekends?
The PSW Program is not offered in the evening or weekends. However, there may be circumstances with the student may have to attend their Clinical or Community placement in the evening or on the weekend.
The PSW Program is comprised of 4 components:
  • Theory, in class from 8:00am - 2:30pm Monday to Friday
  • Lab, in class from 8:00am - 2:30pm Monday to Friday
  • Clinical, in a Long Term Care facility, 8 hours per day, which may be anytime from 5:30am to 10:30pm Monday to Friday
  • Community, with a community partner that utilizes PSWs, 8 hours per day, typically from 8:00am to 4:00pm Monday to Friday, however these times are not guaranteed and depend on the need of the community partner
For planning purposes, in general, the four components follow this schedule:
Fall Program:
  • Theory and Lab: September, October, and November 
  • Clinical: December
  • Community: January
Spring Program:
  • Theory and Lab: February, March, and April 
  • Clinical: May
  • Community: June
 Financial Questions
 I am on OW/ODSP and cannot pay the fee. What can I do?
 Please consult with your caseworker about the possibility of having the program fee covered.
 Is the Government still covering the program fee?

 We do not have this information at this time. Until we receive direction from the Ministries about program fees there are two potential situations that may arise: 

  •  If the Ministries pay the program fee, and you attend the program the program in September 2023 a refund will be processed. Communication surrounding the refund process will be shared with you after the program begins in September 2023. If you do not attend the program in September 2023 you will not receive the refund. 
  • If the Ministries do not pay the program fee, the student will be required to pay the remaining program fee of $1250 by June 15, 2023in order to continue to hold a spot in the program starting September 2023. 

Program Schedule

The PSW Program is approximately 5 months in length (terms are September to January and January to June).

Classes run: Monday to Friday - 8:00 am to 2:30 pm

*Hours for Clinical placement (in long-term care homes) and community placement (in community-based settings) are site specific and can be anytime between 5:30 am and 11:00 pm.*

Wheable arranges clinical placements and assists students in arranging community placements.

Program Fee

There is a program fee associated with the PSW program. The program fee remains unchanged since 2016-17 at $1750.

For the previous two school years, the Ministry of Education and Ministry of Long-Term Care has paid the PSW program fee for students. We have not received any details of whether or not the Ministries will cover the program fee for the 2023-24 school year. Students should be aware they may be required to pay the full program fee for the 2023-24 school year.

Until we receive information from the Ministries, students will be required to pay a $500 deposit upon acceptance into the PSW Program to reserve their place in the program. Students who are clients of OntarioWorks (OW) may not be required to pay this fee and it may be covered by OntarioWorks.

Until we receive direction from the Ministries about program fees there are two potential situations that may arise:

  1. If the Ministries pay the program fee, and you attend the program the program in September 2023 a refund will be processed. Communication surrounding the refund process will be shared with you after the program begins in September 2023. If you do not attend the program in September 2023 you will not receive the refund.
  2. If the Ministries do not pay the program fee, the student will be required to pay the remaining program fee of $1250 by June 15, 2023 in order to continue to hold a spot in the program starting September 2023.

For more information, please email


The program fee covers the cost of the following items:

  • Lab and materials fee
  • Textbook and workbook
  • Access to online resources
  • 2 uniforms and 2 school crests
  • Identification badge
  • Standard First Aid and Level C Healthcare Provider CPR/AED training
  • WHMIS training
  • Safe Food Handling Certificate
  • Gentle Persuasive Approaches Certificate
  • Employability and job search skills related to the PSW field
  • PSW certificate and Ontario Student Transcript

Students accepted into the program may be required to supply other items not included in the program fee.

Personal Support Worker Certificate

Graduates will receive a Personal Support Worker certificate and transcript once upon successful completion of the program.

Future confirmation of your certificate will be provided via a current copy of your transcript.  Transcripts are the legal document used to verify program completion. Certificates will not be replaced or reproduced.

Confirmation of PSW certificate can be obtained by contacting the Assistant for PSW, Apprenticeship, Co-op and Guidance at 519-452-2000 ext. 69730.

In Person (Monday to Friday):
  • 8:00 a.m. to 3:30 p.m. - Student Services Office, Room M247, G. A. Wheable Centre, 70 Jacqueline Street, London ON

Phone: 519-452-2000 extension 69730

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